Accessibility Statement

Our commitment to an accessible website for all users.

Last updated: March 2025

1. Our Commitment

Clear Nest Clean is committed to making our website accessible to as many people as possible, regardless of ability or technology. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA where practicable.

2. What We Do

We strive to ensure that our website:

  • Uses clear, simple language throughout
  • Provides sufficient colour contrast between text and background
  • Is navigable using a keyboard alone
  • Works with common screen readers and assistive technologies
  • Uses semantic HTML elements and ARIA attributes where appropriate
  • Includes descriptive alt text for meaningful images
  • Provides visible focus indicators for interactive elements
  • Uses responsive design that works across devices and screen sizes
  • Allows users to resize text without loss of functionality
  • Does not rely solely on colour to convey information

3. Known Limitations

While we work to ensure accessibility, there may be some areas of the website that are not yet fully accessible. We are continuously working to identify and address any issues. Known limitations include:

  • Some third-party content (such as embedded maps or third-party forms) may not be fully accessible
  • Older PDF documents may not be fully accessible to screen readers

4. Browser and Device Compatibility

Our website is designed to work with:

  • Modern versions of Chrome, Firefox, Safari, and Edge
  • Screen readers such as NVDA, JAWS, and VoiceOver
  • Mobile devices and tablets running current operating systems

5. Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 5 working days and to resolve reported issues as quickly as possible.

6. Reporting Accessibility Issues

When reporting an issue, it is helpful to include:

  • The web page address (URL) where the issue occurred
  • A description of the problem
  • The browser and device you were using
  • Any assistive technology you were using (e.g. screen reader)

7. Enforcement

If you are not satisfied with our response to your accessibility concern, you may contact the Equality Advisory Support Service (EASS):

  • Website: equalityadvisoryservice.com
  • Phone: 0808 800 0082

8. Review

This statement was prepared in March 2025. We review and update our accessibility practices regularly.